Location

Sheffield

Salary

£ 24,662  - £ 25,658

Type of Contract

Full Time

Hours

37.5 hours ( including shifts from 08:30 - 16:30 and 11:00 - 19:00). 

(Willing to participate in On Call rota providing out of hours support approx. 1 week in every 8 – additional payment received for On Call).

Job Description

Sheffield Women’s Aid (SWA) is one of the leading domestic abuse charities in Sheffield.  SWA believes that every woman and child has the right to live free from all forms of violence and abuse and has been supporting hundreds of women and children every year since 1974.

As a Domestic Abuse Refuge Practitioner, you will be part of the refuge support team, working on site within our refuges, alongside colleagues to offer practical and emotional support to women and children living in our safe accommodation; helping them to begin to recover from the trauma and abuse they have experienced and move forward in a safe and planned way.

What we’re looking for

An enthusiastic, confident woman looking for a new opportunity in a role that makes a real difference.   Who will be able to demonstrate these skills and qualities: 

Essential:

• Experience of working in a public facing role. 

• Excellent communication and record keeping skills.

• Ability to use ICT. 

• Willingness to take on further training within your role.

• Confidence in working as part of a team and managing work load alone. 

• Excellent time and crisis management skills.

  A full driving licence and access to a vehicle with business insurance.

Desirable:

• Experience supporting those living with domestic abuse or similar trauma.

• Excellent organisational skills.

• Experience using Microsoft programs (Word, Excel etc.) and electronic management systems.

• Awareness of safeguarding procedures and processes (both children and adults). 

• Community Language skills.

• Knowledge of different ethnic and religious backgrounds.

• Experience delivering group work.

SWA seeks to represent the communities we serve and actively welcome applications from Black and minority women, Eastern European women and women with lived experience of domestic abuse; also applicants with community language skills.

(Due to the nature of this role, SWA will only consider females/ women for these positions. This is in accordance with the provisions of the Equality Act 2010 (pursuant to Schedule 9, Part 1) as a genuine occupational requirement).

(Please note we are not currently able to offer visa sponsorship).

Benefits

Generous leave entitlement (28 days + Bank Holidays pro rata).

Excellent induction, training and ongoing support.

6% pension contribution. 

Access to national discount schemes.

Contributory healthcare plan.

Closing Date

27th September 2025.

How to Apply

Please email mail@sheffieldwomensaid.org.uk and janet@sheffieldwomensaid.org.uk to request an application pack. Please note vacancy may close early if suitable applications are received. Interviews will be planned on a rolling basis.